Team Deutsche Bahn, We were visitors to Hamburg on a tourist visit and had incurred a very bad experience with DB train service operating from Hamburg to Odense. Details of the trip and issues faced are as follows Date of the Journey - 3rd Sept 23 - on Deutsche Bahn - IC 392 Train - from Hamburg to Odense Station - at 16.54 pm - 2 passengers Deutsche Bahn: Poor customer service - See 1,217 traveler reviews, 320 candid photos, and great deals for Germany, at Tripadvisor. DB Schenker. eSchenker incorporates all transport modes in one eBusiness portal – from land transport to global air and ocean freight, to contract logistics. It also gives you all the tools you need to manage all stages of the shipment process – from scheduling and pricing through to booking, tracking, invoicing, reporting, and more. Current developments and flight schedule changes. Helpful info about the destination before departure. Experience exclusive travel deals before others. You can reach our customer service by telephone or by using our email form. We will be happy to help you to book flights, get answers to questions and solve problems. State. City. Corporate title. I want to work. What is your availability? Search Reset. Results: 1626. Use our search tool to find current opportunities here at Deutsche Bank. New! Check in and out with your debit card. Check in and out with your contactless debit card, credit card or mobile phone. Easy if you travel on the train infrequently! No English customer service & have to send everything by post, never received a refund of 150 euros for a train that never went. Had to buy a plane ticket in order to still get home!! Don't even want my worst enemy to have contact with them. Date of experience: 19 December 2023 Deutsche Bank AG Frankfurt head office (‘DB Frankfurt’) whose address is at Taunusanlage 12, 60325 Frankfurt am Main (for letters and postcards: 60262), Tel.: +49 69 910-00, Fax: +49 69 910-34 225, or by email to deutsche.bank@db.com. Deutsche Bank AG acting through its London branch (‘DB London’) whose address is at Winchester House, 1 Deutsche Bahn (DB) customer care phone number, email, timetable, schedule, how to buy train tickets, self check-in, BahnCard and DB App Deutsche Bahn (DB) customer care Contacts. BahnCard-Service Contacts. Address: BahnCard-Service, 60643 Frankfurt am Main. Phone: 030 2970 – the service number of Deutsche Bahn 030 65212888 – Mobility For NEFT / RTGS related queries and complaints, please call our 24 hours phone banking at 18602666601# or you may write to us on customer.care@db.com. Click here to view the details of NEFT customer facilitation centres of the participating banks. Click here to view the details of participating RTGS branches. oFia80.